Tips bet Privacy Policy

1. Introduction

Tips Bet ("we", "us") is a trusted online betting platform for users in Bangladesh. We believe you should have full control over your personal data — and that's exactly why this Privacy Policy exists, so you can clearly understand how Tips Bet handles your information.

This Privacy Policy covers three key areas — what data we collect, why we collect it, and how we keep it secure. By using our website or app, you are considered to have accepted this Privacy Policy.

This policy applies to the tipsbet.bet website, mobile app, and all digital services provided by tips bet.

2. What Information We Collect

Tips Bet collects your information in several ways. The types of data we collect and the reasons for doing so are detailed below:

Some information is provided directly by you — such as during registration or when contacting customer support. Other information is collected automatically — for example, through cookies or log files.

3. How Your Information Is Used

Tips Bet uses your information for the following purposes. Each purpose is specific and directly related to delivering our services:

• Account Management: Your information is used to create, verify, and secure your Tips Bet account.
• Payment Processing: Financial information is required to process deposits and complete withdrawals.
• Providing betting services: Your data is used to accurately calculate your bets, odds, and winnings.
• Customer Support: Your information is needed to properly resolve your complaints or queries.
• Fraud Prevention: Technical data is analyzed to detect unusual activity and keep your account secure.
• Legal Compliance: To meet the requirements of licensing authorities and government regulatory bodies.
• Personalized experience: To provide personalised offers and betting recommendations tailored to your preferences.
• Marketing Communications: To notify you about new offers, bonuses, and updates (only with your consent).

4. Data Sharing Policy

Tips Bet never sells your data. However, it may be shared with specific third parties in the limited circumstances outlined below:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
• KYC Verification Services: With trusted third-party identity verification providers.
• Legal authorities: When required to comply with Bangladeshi law or a court order.
• Technology service providers: For hosting, cybersecurity, and analytics services — always under contractual confidentiality obligations.

5. Cookies & Tracking Policy

The Tips Bet website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help make the platform smarter and more responsive.

You can manage or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

6. Data Security Measures

Tips Bet applies industry-leading security technology to protect your data. Our security infrastructure is built on multiple layers:

• 256-bit SSL/TLS Encryption: All data exchanged between you and our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Secure Data Centers: Your data is stored exclusively in ISO-27001 certified data centers.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Encrypted password storage: Your password is never stored directly — only its hash is saved.

7. Data Retention Period

Tips Bet does not retain your data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: 7 years, as required by Bangladesh Bank guidelines.
• KYC Documents: 5 years after account closure.
• Betting History: 3 years or until legal disputes are resolved.
• Cookie Information: As per each cookie's designated lifespan (see Section 5).
• Customer Support Contact: 2 years after last contact.

After the retention period, your data is securely deleted or anonymized so it can no longer be linked to you.

8. Your Privacy Rights

As a tips bet user, you have the following rights. To exercise any of them, please reach out to our support team:

9. Protection of Minors

Tips Bet is firmly committed to protecting the privacy of minors (under 18).

If parents suspect their child has opened an account on tips bet, please contact support@tipsbet.bet immediately. We will take action within 24 hours.

10. Privacy Policy Changes

Tips Bet may update this Privacy Policy as needed. In the event of changes:

• Registered users will be notified in advance by email or SMS whenever significant changes are made.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after an updated policy is published will be considered acceptance of the new terms.
• For major changes, a minimum of 15 days' notice will be provided before the changes take effect.

The latest Privacy Policy will always be available on this page. We recommend checking back regularly.

11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our dedicated team:

• Privacy email: support@tipsbet.bet
• Response Time: Typically within 24–48 hours
• Live Chat: Via website or app, 24/7